If you made a purchase on our website as a consumer, you have the right to withdraw from the contract without providing any reason within 14 days of receiving the products, in accordance with Articles 52 and following of the Italian Consumer Code.

In accordance with Article 54-bis of the Italian Consumer Code, you may exercise your right of withdrawal directly online by using the procedure available on this page.

How to Request a Withdrawal

To submit your request:

  • Complete the form below with the required information.
  • Enter the order number for which you wish to exercise your right of withdrawal.
  • Confirm your request by clicking the appropriate button.

Once the procedure has been completed, you will receive a confirmation email at the email address associated with your order.

Further Information

For complete information regarding the terms, refund procedures, and any exclusions from the right of withdrawal, please refer to our General Terms and Conditions of Sale.

Withdraw from the contract here